1. Introduction

Welcome to passioncove.store (“the Website”), operated by Passion Cove (“we”, “us”, or “our”).

These Terms & Conditions govern your use of our website and the purchase of products from us. By accessing the Website or placing an order, you agree to be bound by these Terms. If you do not agree, please do not use the Website.

2. Eligibility

You must be at least 18 years old to place an order on our website. By placing an order, you confirm that you meet this requirement.

3. Products

We make every effort to display product colours, details, and descriptions accurately. However, slight variations may occur due to screen settings or manufacturing differences.

We reserve the right to modify or discontinue any product at any time without prior notice.

4. Pricing & Payment

All prices are listed in British Pounds (£) and include VAT where applicable.

Prices are subject to change without notice. The price charged will be the one displayed at the time you place your order.

We accept major credit/debit cards, PayPal, and other secure payment methods shown at checkout. Payment must be received in full before your order is processed.

5. Orders

Placing an order constitutes an offer to buy. We reserve the right to accept or decline any order at our discretion (for example, due to stock availability, pricing errors, or suspected fraud).

Once your order is accepted, you will receive an order confirmation email.

6. Shipping & Delivery

Shipping costs and estimated delivery times are shown at checkout.

Delivery times are estimates only. We are not responsible for delays caused by carriers, customs, or events outside our control.

Risk of loss passes to you once the order is handed to the shipping carrier.

7. Returns & Refunds

Due to the nature of our products (intimate apparel and lingerie), returns are only accepted in limited circumstances.

Please refer to our Returns & Shipping page and Payment & Refund Policy for full details.

In summary:

Faulty or incorrect items can be returned

Change of mind, wrong size, or personal preference returns are generally not accepted for hygiene reasons

8. Intellectual Property

All content on this website (including text, images, logos, and design) is owned by Passion Cove or our licensors and is protected by copyright and other intellectual property laws.

You may not copy, reproduce, or use any content without our written permission.

9. Limitation of Liability

To the fullest extent permitted by law, our total liability for any claim related to your order or use of the Website is limited to the purchase price of the product concerned.

We are not liable for any indirect, incidental, or consequential losses.

10. Governing Law

These Terms are governed by the laws of England and Wales.

Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

11. Changes to These Terms

We may update these Terms from time to time. The latest version will always be posted on this page with the updated date. Continued use of the Website after changes means you accept the new Terms.

12. Contact Us

If you have any questions about these Terms & Conditions, please contact us:

Email: passioncove02@gmail.com

Address: